SMOOTHED
Guest care · Type 3–4
Day one of treatment
Post appointment rules · Type 3–4
Four rules until you wash. Everything else is below if you want it.
Until you wash
Your hair is malleable right now. That’s the whole reason.
If you’re wondering
Anywhere from 24 hours to 7 days — your Smoothologist told you which.
Yours was chosen for your hair. Don’t go by what a friend was told.
Keratin makes your hair soft and malleable — that’s how we got it this smooth today, and it stays that way for a while.
So heat affects it differently now than it would without keratin in it, and anything you press into it can set.
When we say no heat, we mean a flat iron.
Diffusing is fine after wash day. You’ll get a whole email about that.
Totally normal. It doesn’t mean the treatment failed — it means it worked.
Your curls are trying to revert because your hair wants to be curly. That’s a good sign.
Wash first. These treatments activate immediately, so you can rinse any time.
Told you could leave it seven days, but on day three you want to work out? Wash it, then go.
A very loose ponytail with a giant satin scrunchie. Nothing tight, nothing that isn’t satin or silk.
In about three days we’ll send the first wash guide — how to wash, what to use, what it should feel like after.
About a week in, we’ll check how it’s doing. Watch for the texts.
Any questions before wash day
(530) 941-4081Call or text. We’d rather hear from you than have you guess.
Coming next
Back here in about three days. Watch for the text.
Stay smooth. Leave it alone.