SMOOTHED
After Your Appointment
Leave it down. Leave it alone. Leave it smooth. Leave it dry.
These are the rules until you wash your hair.
When To Wash
Your stylist will tell you when to wash.
It's anywhere from 24 hours to 7 days, depending on your curls and what your goals are.
Until You Wash
No heat. No product. No moisture.
No heat.
No heat whatsoever. Period. End of story.
No product.
No product whatsoever. Period. End of story.
No moisture.
No moisture of any kind. No purposeful sweating.
Your hair is just malleable right now. We don't want to apply product or heat until we wash.
Why
Your hair is a softer version of itself.
Your keratin makes your hair soft, and it makes it malleable. That's why we were able to get it as smooth as we got it today. That doesn't just go away in the next few days, or even the next few weeks.
Your hair is healthier. It's more protected. It's stronger — but also more malleable. Because of that, heat is going to affect it differently than it would if you didn't have keratin in your hair.
If you're a curly girl wanting to keep your curls, we strongly advise you don't use heat. Certainly not until wash day, and preferably not even after a few washes.
Diffuser heat is different than flat iron heat.
When we say don't use heat, we're talking about a flat iron. If you want to diffuse your hair after wash day, that's totally fine — you're going to get a whole email about that.
Totally Normal
Your curls are still under there.
If your hair fights being smooth and wants to curl up, wants to revert, or wants to frizz up — that's totally normal and natural.
It doesn't mean the treatment didn't work. It means the treatment worked. Your curls are trying to revert because your hair wants to be curly.
That's a good sign.
If You Can't Follow The Rules
If you're going to break a rule, wash first.
These treatments are designed to be activated immediately, so if you can't follow these rules, you're more than able to rinse your hair right away.
If you're told you can leave it on for seven days but on day three you want to go do a workout, you must wash your hair first.
What you can still do
- You can sleep with your hair up in your bonnet.
- If you wrap your hair in a silk scarf for sleep, or want to wrap it to preserve your press, you can do that too.
- If you want to do the sleepy tie or heatless curls at night, that's welcome too. You just can't use heat to restyle your hair.
- If your hair somehow gets wet, that's okay. Still don't use heat. Just let your hair revert, and then you can rinse it. It's not the end of the world.
We're Here For You
We know keratin is an investment. We want to be there along the way.
If you have any questions until wash day, here's our phone number one more time. Please feel free to use it and reach out to us.
We love you guys. We want to be here for you, and we're so happy that you chose us. Many of you are flying in now, and we feel so spoiled and so blessed that this is our life — taking care of women, taking care of their hair, and helping you have easier days and a smoother lifestyle.
Stay smooth. We'll see you back again in about three days to guide you through your first wash.