The SMOOTHED team Meet your Smoothologists

Every Smoothologist here follows the same education, the same techniques, the same products and the same standards. What changes between them is how many heads of hair they have behind them, and their own personality behind the chair.

The SMOOTHED team

One process, five tiers

Tap a photo or a name to get to know each of us.

Kaylie, founder of SMOOTHED
Kaylie
Founder · Master Smoothologist15,000+ treatments
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Kaylie is the founder of Smoothed and the Master Smoothologist behind the method, with over 15,000 treatments behind her, though she’d be the first to tell you the whole team helped build it.

Her whole thing is keratin that’s curl-safe, formaldehyde-free, and free of anyone telling you your hair is a problem to be fixed.

She’s trained every Smoothologist here, works with every hair type and every age including children, and she’s the one sitting in the Teaching Chair when a trainee is learning at her side.

Taylor
Taylor
Senior Smoothologist2,000+ treatments
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Taylor is Smoothed’s little ball of energy and the first stylist Kaylie ever trained. She’s been here since the very beginning. Fun, outgoing, and a genuinely great way to start your day. We say she’s a golden retriever, which is funnier because she owns one.

Taylor’s versatile and can take you anywhere you want to go, but she leans toward a stronger, heavier-hitting treatment, so she’s who we’d suggest if you’re a straight natural or you want maximum curl reduction.

Jay
Jay
Senior Smoothologist2,000+ treatments
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Jay is a Senior Smoothologist and will be leading much of the training as Smoothed builds out its team and coaching program. He helped Kaylie develop and fine-tune the method itself.

Jay specializes in complicated textures: clients who want to keep as much curl as possible, and hair that’s been over-processed or needs real repair. If your hair has a history, Jay’s your Smoothologist.

Behind the chair Jay is relaxed and quiet. He’d much rather stay off camera than be in front of it, and the work speaks for itself.

Jenny
Jenny
Established Smoothologist500+ treatments
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Jenny and Kaylie go way back. Jenny owned the salon Kaylie once worked in, and Kaylie taught her keratin about six years ago when they met. Jenny ran treatments at her own salon for years before joining the Smoothed team when the salon went viral, and the two of them are now developing Smoothed’s own keratin line together.

She’s in the Established tier, hundreds of textured-hair clients in, and working steadily toward Senior.

Jenny has a light hand behind the chair and tends toward a gentler treatment for clients wanting to keep their curl, but she’s versatile and works just as well with straight naturals after a maximum result. Her energy is calm and low-key: a relaxing, easy few hours rather than a chatty one.

Zahira
Zahira
Smoothologist in TrainingBuilding to 500
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Zahira is the newest Smoothologist on the team. She was a keratin client long before she was a keratin expert. She fell in love with the treatment, then with the work, and went to beauty school so she could do it herself.

She comes from years of bartending and waitressing, so she’s warm, personable, and genuinely thrilled to welcome you into her chair. She’s specializing in Type 1-2 hair while she works toward her first 500 treatments.

The same method, five ways to book it

Your investment reflects how much hands-on experience your Smoothologist brings. Never a different treatment, and never a different standard of care.

TrainingUnder 500 treatments

Completing their first 500 treatments inside the SMOOTHED education system, supervised throughout. Type 1-2 hair for now, and bookable once per client.

Best for anyone comfortable booking a developing Smoothologist at an introductory rate.

Established500+ treatments

Consistent experience across consultation, application, customization and heat work. Textured hair is introduced at this tier, and each Smoothologist’s rate rises as their experience grows.

Best for anyone wanting substantial hands-on experience with a well-established Smoothologist.

Senior2,000+ treatments

Extensive repetition across complex hair histories and the widest range of textures and goals on the team.

Best for children, Type 4C, complicated chemical history, and anyone wanting our most experienced team tier.

The Teaching ChairKaylie, with a trainee at her side

Your treatment is done by Kaylie, with a Smoothologist learning her method beside her. Kaylie leads the whole appointment and stands behind your result exactly as she would in any appointment of her own.

Best for adults who’d love Kaylie’s hands at a lower rate and don’t mind someone learning alongside them. Not available for children.

MasterKaylie · 15,000+ treatments

The founder and creator of the method. Every hair type, every age, including children.

Best for anyone who wants to begin their Smoothed journey with the person who built it.

Experience can vary by texture. A Smoothologist may be well established in Type 1-2 hair while still building experience in Type 3-4. The method itself stays the same across every tier.

We don’t just offer smoothing. We specialize in it.

Every consultation, treatment and education decision here is built around one thing: customized, long-term smoothing results.

A customized consultation

Every appointment begins with your texture, history, goals and lifestyle, so the treatment is designed around the hair that’s actually in the chair.

One signature method

Every Smoothologist follows the same specialized process, developed over more than a decade and thousands of completed treatments.

A long-term plan

We think about maintenance, aftercare, hair history and future goals, so each appointment makes your hair easier to style over the long term, not just the day you leave.

“I never wanted to become the stylist who was impossible to book. I wanted to build the company that made impossible-to-find results available to more people.”

Kaylie · Founder