Pricing
Choose the Smoothologist. Know the Price.
One flat price for your first appointment, set only by the experience level you book.
Teaching
Education Is the Future of SMOOTHED
There are so few good keratin options out there, and we think we know why: stylists have almost nowhere to go and learn this properly. So we’re starting where we can — with our own team, in our own salon. The two below are how we make that work.
A rare opportunity
The Teaching Chair
$850
Kaylie’s own rate is $1,200
Kaylie does your hair while a Smoothologist learns beside her.
More About This Chair
You’re part of how our team grows. Kaylie leads the whole appointment and the work leaves to her standard — a Smoothologist shadows her and learns on real hair.
- Kaylie guarantees the finished result. She’s there the whole way through, and the work leaves to her standard.
- Open regularly. It runs on the mornings Kaylie is teaching, so there’s usually something on the calendar. Live availability shows when you book.
- Longer, and more talkative. Teaching happens out loud, with explaining a standard appointment doesn’t have. Most guests tell us that’s the best part.
- Lovely for a first visit. Plenty of guests start here to learn their hair with Kaylie, then move to the team for maintenance.
- No children. Teaching a full treatment and looking after a child at once doesn’t work.
One thing to be sure about.
You do need to be genuinely comfortable with a Smoothologist learning on you. Kaylie’s hands are on your hair and your result is guaranteed — but you’re part of how someone gets trained, and that’s exactly what the price reflects.
Watch Kaylie explain the Teaching Chair
The Four Experience Levels
Every Smoothologist performs the same method with the same product. What changes is how many heads of hair they have behind them — and their price rises with that count. Your curl pattern and thickness set how much time we reserve, never what you pay.
Master
~15,000 treatments · Kaylie, founder
Starting at$1,200
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Kaylie built the method everyone here is trained in. Founder-level consultation, suited to transformational first visits and to hair that has been through a lot.
Her calendar is the tightest on the team, so book early if your dates are fixed. Many guests start here for one to three appointments, then move to the team for maintenance.
Kaylie also works the Teaching Chair on the mornings she’s teaching — the same hands and the same guarantee, with a Smoothologist learning alongside her, at $850.
Senior
2,000+ treatments · Taylor & Jay
Starting at$650
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Two thousand treatments is what makes a Smoothologist senior. It isn’t a title we hand out — it’s the widest range of textures and hair histories on the team.
Required for children. Recommended for Type 3 and 4, for 4C particularly, and for colour-treated or previously processed hair.
Taylor is the heavier hitter — maximum strength and the most curl reduction we can safely give. She also works early mornings, the only Smoothologist here outside nine to five.
Jay specialises in fine hair, and in complicated textures where you want elongation and versatility while holding onto as much of your curl pattern as your goals allow.
Watch Kaylie explain this level
Established
500+ treatments · Jenny
Starting at$500
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Five hundred completed treatments and roughly a year with us — the point where a Smoothologist is cleared to work beautifully on their own.
If you see $550 or $600 rather than $500, it’s good news — they’re further along. We introduce textured hair at the 500-treatment mark, so someone at $550 or $600 has considerably more of it under their belt.
Booking Type 3 or 4? Your Smoothologist may ask for a photo of your hair first, simply to make sure it’s in their wheelhouse.
Watch Kaylie explain this level
Smoothologist in Training
Under 500 treatments · Type 1 & 2 only
Starting at$350
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Not a cheaper version of the same thing — a different arrangement. You’re helping someone brand new get miles on their tires, and going in knowing exactly what that involves.
- Plan for a longer visit. Someone learning works more slowly and checks more often, which is exactly what you want.
- They are genuinely new. Supervision means Kaylie or a Senior is in the salon watching.
- Results can vary. The work on our social media is done by Seniors and by Kaylie.
- Type 1 and 2 only. Curl patterns are the last thing a Smoothologist trains on here.
The discount is the accommodation. There are no redos, corrections or refunds on training appointments. If that isn’t a trade you want to make, booking an Established Smoothologist is the happier choice.
Watch Kaylie explain this rate
Swipe
Before you book
Other Things You Might Want to Know
Children’s KeratinIts own appointment $750
$750 with a Senior Smoothologist, or $1,200 with Kaylie. Those are the only two routes — our Smoothologists in training don’t work on children, and children can’t be booked into the Teaching Chair.
Its own appointment with no curl pattern to choose. Usually the same for the second and third visit; after that your Smoothologist has the option to move you to $650.
HaircutWith any Smoothologist $50
Optional with any Smoothologist, first-time or returning. Add it when you book so the time gets reserved — don’t assume it can be added once your appointment has started.
Type 4C HairSame price, different advice
4C doesn’t carry a different price. What it changes is who you should book.
Maximum smoothing, not chasing curl retention? Established will do that well. Keeping your curl pattern matters? Book a Senior or Kaylie — curl is the last texture a Smoothologist trains on here.
Watch Kaylie on 4C hair
Gray, Silver or White HairOne honest caveat
We do gray hair all the time and it responds beautifully. One caveat: hair without pigment has nothing to hide warmth behind, so a treatment can shift it warmer or more yellow.
It isn’t the keratin — heat on unpigmented hair does that whatever the service. We strongly suggest Fanola No Yellow purple mask afterward. More on gray hair
What Your Next Visit CostsMaintenance
Once we’ve worked with your hair there’s less to guess at. Your Smoothologist quotes your maintenance before you leave, based on the time it took, the product it used, and any customization specific to you.
Many guests stay close to their original investment. Where hair consistently asks for more, a quote may be adjusted — often in the region of $25 to $75. It can move down too.
Could It Cost More Than Listed?Overtime
Our average appointment runs three to three and a half hours. There’s no overtime charge unless yours passes four, billed at $50 per additional fifteen minutes. About 95% of clients pay the price listed, exactly as listed.
Wherever possible we’ll talk to you about it before going ahead, rather than at checkout.
My Smoothologist’s Price Went UpWhy
They likely hit another 500 treatments. Every 500 completed moves them up $50, so a Smoothologist you found early stays with you as they get better, and their price reflects that.
I Can’t Find My Price PointAvailability
Each Smoothologist books independently, so if nobody at your preferred level is showing, they’re already booked for those times. Openings move around — it’s worth checking back.
Is It the Same Treatment at Every Price?Yes
Every member of the team performs the same SMOOTHED method with the same product. Price reflects the experience of the person doing it, never a different service.
And your curl pattern or thickness never changes it. Book your correct hair type anyway — it sets the time we reserve.
The real number
What This Looks Like Over a Year
Our happiest clients come in three to four times a year, most investing around $600 a visit. In between, they have hair that largely takes care of itself — far less time spent on it, noticeably better length retention, and real savings on products that were never doing much anyway.